White Rides Terms & Conditions

  1. To secure a booking FULL payment is required.
  2. Payments - can be made securely online by credit card or via bank transfer to our French account.
  3. Payment Charges - payments by credit card will not incur any charges, if paying by bank transfer from out side the EU fees will apply
  4. Data Security - All payments are secure and we do not store credit card data of our customers after a payment has been made.
  5. Cancellations/ Refunds - Cancellations made up to 2 weeks before transfer date will be refunded 70% of the full transfer price. Cancellations made between 2 weeks before and 48  hours before transfer date will be refunded 50%  of the full transfer price and Cancellations within 48 hours of the transfer date/time will be charged at the full amount and no refund will be given.
  6. Every effort is made by the whiterides transfer driver to get to you and to get you to your destination on time and in a safe and comfortable manor. However some circumstances beyond are control may prevent this, such as:
    • Adverse or sever weather conditions
    • Road traffic accidents
    • Unforeseen traffic delays
    • Vandalism and terrorism
    • Industrial action by third parties
    • Problems caused by other customers
    • The vehicle being held or delayed by a Police officer or Government official
  7. Whiterides will not incur any liability whatsoever in the event of delay due to circumstances out of there control.
  8. Customer's property/baggage is carried in our vehicles at the owner risk.
  9. Early Collection/ Departure - if you transfer requires our drivers to work between the hours of 00:00 - 05:30 there is a surcharge of 45.00 euro.
  10. In the event of your flight being delayed it is your responsibility to contact whiterides and inform us of your situation. For flight delays our drivers will wait for 1.5 hrs at no extra charge after the 1.5 hours there is a fee of 25.00 Euros an hour (this is to cover our drivers wages and parking fees) . Please note that if you are delayed for a considerable time our driver may not be able to wait due to other transfer obligations, and it may be the case that we cannot collect you until a later time that day or other arrangements will be made at a cost to you.